Fundraising Orchestration Platform Blog | Avid AI

How Does Avid AI Use Artificial Intelligence? A Look at Privacy

Written by Avid AI | Nov 8, 2024 1:30:00 PM

AI is everywhere, and it’s not just for the tech giants. 

The nonprofit industry has become more data-centric and everytime more nonprofit leaders are using advanced AI-powered tools with fundraising intelligence capabilities for high-impact tasks—analyzing donor segments, refining retention strategies, and aligning resources to maximize mission effectiveness.

But as useful as AI is, we know it can come with questions, particularly around data privacy and security.

At Avid AI, we believe nonprofits should benefit from the efficiency of AI while resting assured that privacy and trust are uncompromised. 

Here’s an overview at how we leverage artificial intelligence to make a meaningful difference in your fundraising efforts.

How Avid AI Uses Artificial Intelligence

At its core, Avid AI was designed to leverage artificial intelligence to unify complex donor data. It was built to provide nonprofits with a single, accessible view of their entire donor landscape without needing complex data skills.

Our fundraising orchestration platform aggregates data in real-time from email, CRM, social media, and web sources, using machine learning to unify this data into a single, intuitive dashboard. 

With artificial intelligence models, Avid maps the entire donor journey and categorizes behaviors across critical stages like Retention and Acquisition.

Avid AI’s predictive algorithms highlight growth opportunities based on patterns identified from over 7,000 nonprofit marketing experiments, pinpointing effective strategies while discarding low-impact activities. 

For personalized outreach, Avid’s generative AI syncs segmented audiences across platforms, which allows nonprofits to execute tailored campaigns confidently.

How Avid AI Ensures Data Privacy and Security

Avid believes that the security of data entrusted to us by the nonprofits we serve is the most important asset to protect. 

While we utilize AI models that are guaranteed to ensure complete privacy, we prioritize donor privacy by ensuring that no personally identifiable information (PII) or transaction-level data is directly accessed by our AI models. 

Our analysis is done within Avid’s secure backend, and only aggregate insights—stripped of nonprofit names or specific donor information—reach our AI models.

Our Heuristic Analysis Approach to Data

Here’s where things get interesting: Avid’s AI doesn’t go into personal details. Instead, it analyzes patterns and trends on a larger scale.

Avid’s unique heuristic analysis method summarizes data without ever touching individual transaction details. This way, our AI models can process valuable information and generate clear and concise insights without compromising your donors’ privacy.

Put another way, Avid AI utilizes generative AI models to help make complex information more understandable for humans (ironic, right?).

Additionally, one of Avid AI's greatest strengths is the ability to identify unique segments to improve results. Once we've identified the segment, the AI is able to help generate creative assets that can be used to target those individuals with advertising and other communications. This ensures that the nonprofit data stays secure while still taking advantage of the unique benefits of the latest generative AI models.

To the original question, "should I be concerned about AI?" No, but, at the same time, there is no reason to take unnecessary risks. This is why we have built Avid AI with data security and donor privacy as a central tenet of the system.

3 Common AI Misconceptions in the Nonprofit Space

Nonprofits sometimes worry that AI will be complex, invasive, or require extensive resources. The truth is, our AI isn’t here to replace anyone on your team; it’s here to support them. 

Here are some common AI myths—and how privacy-first AI solutions like Avid AI dispel them:

"AI poses privacy risks to donor data"

Many believe that using AI means sacrificing data privacy, especially with sensitive donor information. However, if you purchase privacy-first AI solutions like Avid AI, your donor data will remain secure while still delivering valuable insights

"AI takes the human touch out of donor engagement"

Nonprofit leaders often fear that AI will distance them from their donors. In reality, AI is a tool to enhance—not replace—the personal connection, automating data-driven insights so staff can focus on personalized, meaningful engagement.

"AI decisions are a black box"

Some nonprofits worry that AI operates behind a “black box,” making decisions without transparency. Ethical AI solutions like Avid AI prioritize transparency by providing clear insights and understandable data summaries, which helps nonprofits make informed, data-backed decisions

Artificial Intelligence Can Become a Secure Ally in Your Fundraising Mission

In the end, AI can be a powerful ally in reaching your fundraising goals. 

With Avid AI, nonprofits gain access to a platform where data security and privacy are prioritized, empowering you to build stronger, trust-based relationships with your donors. Our commitment to safeguarding your data means you can confidently use AI to amplify your mission, free from unnecessary risk.

Ready to see how AI can transform your fundraising efforts? Create a free Avid AI account today and explore how our privacy-first platform can help you turn donor data into actionable insights—all while upholding the values at the heart of your organization.