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Connecting Donor Data-Raiser's Edge NXT

Your donor data is an important component that reveals donor giving behavior and grants insight into where, when, how much, and how often your donors give to your organization. Harness the power of Avid by connecting your Raiser's Edge NXT.

Connecting Raiser's Edge NXT

  • Log in and navigate to the Settings section of your Avid platform
  • Click 'CRM' in the Avid AI Integration Checklist, 'Connect your CRM' under Connect your CRM System, or the Add button and 'System'
  • Find Raiser's Edge NXT in the listed tiles

Blackbaud allows users to authenticate APIs through it's marketplace. Avid AI can be found here. If you are not the administrator, you can send this link to them and have them authenticate before you connect. If you are the administrator, 

  • Follow the link to the Marketplace.

  • From the Marketplace page, click on the Get Started button. If you are not signed in to Raiser’s Edge NXT, it will prompt you to sign in.

  • Authenticate the application installation 

  • Return to the Avid AI connection setup and click the Authenticate button below (this step of the process only requires access to gift/campaign/appeal/constituent data)

Once approved, your data will connect (or, if you don't have the right authorization, invite a teammate to join Avid). You're done for now!

Go explore benchmarks and wait for the data to backfill (you can check back in about 24 hours). You will receive a reminder from Avid to customize any column mapping and approve default settings at that time. If you need more help, please reach out to our support team at support@avidai.com or go to the support form in the navigation and reach out. 

If you decide that you cannot make a direct connection, please follow the link below. When should I use file uploads?