FOSS4 logo: rounded square icon with colorful circuit lines and the text 'FOSS4' to the right.

Fundraising Operating System

Avid is Now Your Fundraising Agent

You have the tools. The data. The team.

But opportunities still slip away.

The challenge? You don’t have time for all the work.

With FOS4, Avid is now your Fundraising Agent
so your team finally gets ahead of the work, instead of buried under it.

Meet Edna

Insight to Action. One Conversation.

Not a chatbot. Not a search bar. Edna knows your program inside and out.

Ask Edna What's Happening

What’s the biggest change in my fundraising? What’s happening with planned giving?

Edna gives you clear intelligence. Not just a link to a chart—but insight into what’s working, what’s not, and where you need to focus next.

Ask Edna Why

Why are more donors lapsing? Why is reactivation stalling?

Edna doesn’t just give you more numbers—she helps you take action.

She analyses the trends. She recommends the audience. She suggests the next Play.

It’s the kind of research work you’d do if you had the time. Now you just ask Edna and it’s done—all you have to do is approve the next step.

Before you ask?

Edna shows you what’s next.

An audience to focus on. The segment to target. The Play to run.

Edna does the research. Makes the suggestion. Preps the list. You decide when to take action.

Question banner: “What’s the biggest change in my fundraising?” with a blue circular upload/up-arrow button on the right.
Chat assistant interface showing three speech bubbles: a blue bubble reading 'Why is reactivation stalling?', a gradient bubble saying 'Looking into that…', and a gray bubble below asking 'How can I help?'
Panel titled Current FY Major Donors with 565 contacts sourced from Edna and Export/Save actions.
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A Trustworthy Assistant

Trust in your team isn’t assumed. It’s earned. Edna is no exception.

Four ways Edna earns your trust:

Recognizing—not predicting.

Edna doesn’t guess. She recognizes patterns drawn from 8,000+ fundraising experiments and 650M+ donor interactions — more than any one program could see in a lifetime.

She knows what she’s looking at because she’s seen it before.

Showing the work.

With every answer, Edna shows her sources and the reasoning behind it—the report, the strategy brief, or the donor story referenced.

You see exactly how Edna got there before you decide anything.

Protecting your donor data.

Edna never sees your donors’ personal data. She’ll surface it if you ask—but no AI can see it. Personal details like names, emails, and contact info are tokenized so AI can’t trace it to a person.

Edna spots the patterns—the identities stay secure in Avid.

Giving you the final call.

Edna doesn’t launch anything unless you ask. The donor outreach, the strategic judgment, the final yes — the decision to act never leaves your hands.

Your Personal Dashboard

The Hunt for Answers is Over.

The latest campaign results. The most recent gifts. The most critical trends.

Available in your personal dashboard at a moment's notice—no BI tools needed.

Welcome back card for John: avatar on left, email john@openarms.org, current trial Avid FOS ends in 24 days; bottom bar shows 'Benchmarks Updated' May 10, 2026 and an 'Explore Plans' button.
Notifications screen with three message cards: Donor audience suggestion, Google Doc for review, and pathway progress completed.
Screenshot of an app panel titled 'Audiences' with three rounded cards showing donor segments and stats (e.g., 'Lapsed Donors with High Retarget...', Contacts 376, Type Owned).
Donor Retention bar chart on a mobile screen showing two series—gray Benchmark and red Your Organization—from 2022 to 2026. Amounts up to $1.5K.
Connections screen showing four rounded cards with status and last sync dates; right pane says 'Select a connection to view details'.

The Old Way to Get Answers

You build a custom BI report. You ask IT to run a query. And you're still left with uncertainty.

You know the routine. You open your tools and start hunting for answers—pulling the same reports as last time.

20 minutes of work before you make a single decision.

The Avid Way

Open Avid. Get Answers. Take Action.

Just pin a chart from anywhere in Avid—with your exact filters—and it will live on your personal Dashboard to see at a moment’s notice.

Rename the chart in your team’s language.
Add a note to give it context.
Drop in a countdown to your next campaign.

Your new Avid Dashboard isn’t just the one your IT team hands you.

It’s the one you customize every day—automatically tailored to your role from your first login and continuously shaped for your daily work.

Dashboard + Edna

Edna and your Dashboard work hand-in-hand.

Your Dashboard shows where things stand. Edna shows you what to do.

Together, you’ll spend the first 20 minutes of your day taking action—not hunting for answers.

Less time running reports. More time doing the work only you can do.

Smiling woman with shoulder-length red hair wearing a red blazer and striped blouse, indoors with decorative wall art behind.
Operation Smile Canada logo featuring a blue globe and red swoosh beside the text 'Operation Smile Canada'.

I am excited for our team to leverage the new dashboard. The ability to monitor significant KPIs in real time and generate professional, data-driven reports will significantly improve efficiency while providing actionable insights that can be quickly translated into strategic decisions and measurable results.

—Sharon MacPherson, VP of Marketing & Operations

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More of What's New in FOS4

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Get a 6 Minute Tour of FOS4

See What It's Like to have Avid as Your Fundraising Agent

Add Avid to your team and finally get ahead of the work — instead of buried under it.

Watch the 6-minute tour of Avid to meet Edna and see what it’s like to have Avid as your Fundraising Agent within your team.

Activate Your 6-Minute Tour of FOS4 By Filling Out the Form Below

You were made for the mission. Avid was made for the rest.

The Fundraising Operating System