Components

The operating system

for fundraising.

Avid runs continuously so momentum compounds and generosity isn’t missed. Three layers make that possible.

Edna

The system does the work between the work.

Fundraising doesn’t stop between campaigns. The signal keeps shifting. The donor keeps moving. The window keeps opening and closing.

Avid runs continuously—surfacing what changed, recognizing what it means, and moving the work forward. So when the team is ready to act, they’re already ahead.

That continuous operation has a name: Edna. The AI that connects the layers, carries context between them, and keeps the work moving across the system.

What stays with the team is the work that only a fundraiser can do—the judgment, the relationships, the moments that lead to action.

Intelligence Layer

Determine what
should happen next.

Built on 8,000+ fundraising experiments and 650+ Million donor interactions, so the system isn't guessing—it's recognizing.

Insights

Surfaces the few changes that matter and directs attention to where action is needed.

Scorecard

Forecasts how decisions play out over time, so you can see impact before you commit.

Retention scorecard showing a four-star rating and a 3.0% increase (illustrative)
Benchmarks

Live performance context, so decisions reflect your sector.

Benchmarks chart comparing average gift amount to peers, 2021 to 2025 (illustrative)

Execution layer

Turn decisions into action without rebuilding the work.

Turn signals into launched campaigns, using what already worked to shape what happens next.

Playbook card for an email reactivation campaign with a complexity rating (illustrative)
Pathways

Keep audiences aligned to real-time data, so campaigns reflect what is true now.

Avid Direct Mail logo

Bring offline campaigns into the system, so every channel follows the same logic.

Support layer

Ensure the work actually moves.

LockStep

Embedded fundraising support inside the work, so interpretation, setup, and execution happen with guidance in real time.

LockStep ticket board with a dedicated support expert and a schedule-a-call option (illustrative)

Generosity is waiting.
Avid makes sure it isn't missed.